Captools/net server-side applications depend upon the MS-Windows Internet Information Services (IIS) to communicate with the Captools/net desktop and with Captools/net browser based sessions.  The IIS uses a "guest account" with the name "IUSR_computername" where "computername" is the name that you have given your server computer.

 

 

Changing Server Computer Name

 

It is best to NOT change your server computer name after you have installed Captools/net.

 

However, if you do change the name of your server computer after Captools/net is installed or after some other application which also uses IIS was installed, and then uninstall, and attempt to reinstall Captools/net, you may see an error message similar to

 

 "Unable to find IUSR_computername..etc."

 

To resolve this problem, you will need to use the MS-Windows administrative tools to add a new guest account for your IIS.  The details of doing this are provided in the Appendix topic Computer Name Change.

 

After the computer server name has been changed, all users will need to now use that computer name as the Captools/net server when they log-in with the Captools/net desktop program or through the browser on the local area network.