Licensing

Captools/net is a licensed software product.  A license may be acquired by eligible entities via payment of the first year licensing fee following submittal of licensing declaration paperwork by the prospective licensee and acceptance of same by Captools Company.  Licensees are subject to the licensee terms they acknowledge upon installation of the software (similar to "terms" ) as well as any terms and limitations indicated in the licensing declaration/purchase agreement documents submitted in conjunction with their request for licensing. Licensing charges are based upon the software level licensed as well as the number of users, accounts and other records to be handled by the software.  An annual licensing fee will be levied upon the anniversary of the license initiation, the level of which will also depend upon program level and number of users, accounts, and record activity at the time of renewal.  

Important Information for Existing Licensees

Due to recent changes in the Windows 11 operating system (see below), which has effectively disabled browser based functions in Captools/net we are altering our licensing in 2026 to focus only on supporting existing licensees who have successfully moved their Captools/net  installation to a Windows 10 based virtual machine. which still supports Captools/net browser based features. See link below for instructions on creating a virtual machine and installing Captools/net on it.

In H1/2026 will be shifting to a final one time license fee for a given virtual machine installation which will "grandfather" existing licensees on that machine without expiration as long as the virtual machine is operative. Existing licensees will be notified of details via email in advance of their current license expiration. To implement the "grandfathered" licensing, users with licenses which expire after 6/30/2026 must download a "Hotfix", with executable files dated January 28, 2026 or later as appearing on the Captools/net Server Control Panel.  To obtain this hotfix, please run the Captools/net Server Control Panel and click on "Help/Advanced/Download a Hotfix.

Virtual Machine Backup: Once you have Captools/net installed on Windows 10 virtual machine, we strongly advise you to copy the virtual machine file (filename ends in ".vhdx") to one or more reliable external drives, so you can at a later time move that virtual machine to a new host machine should that be necessary.

Lastly, we have reached the conclusion that we do not, and will not have the resources (personal and otherwise) to execute future rounds of technology in our field. We will accordingly be winding down our operations later in 2026. 

We very much appreciate the patronage of the many users of our software over the years, and wish your continued investment success.

Please Note: Windows 11+:  Updates to Windows 11 in 2024 (version 24H2 and later) have effectively blocked Captools/net reporting and importing user interfaces. Users with those operating systems must install a Windows 10 virtual machine, using their Windows 11 (or later machine) as host, and install Captools/net on the virtual machine in order to continue to operate it.

Instructions to create a Windows 10 Virtual Machine for Captools/net

Competing systems or services that offer you a short webinar and then ask you to pull out your checkbook for a big payment.  We feel that such on-line sessions cannot adequately inform the prospective user what it will be like to use the software, and is kind of like getting married based upon a single one-time on-line chat.  We offer an inexpensive short term 60-day "trial" license, with full on-line support, to allow you to get fully familiar with our software, using your actual data, rather than making a big upfront commitment (i.e. more like the traditional dating before marriage).

You may order the trial by calling our sales staff at 800 826 8082 or email requesting a trial invoice.